1. If i am interested in a product, how do i select, check out and pay for my purchase online? 

  • On the page where your product is displayed, select the quantity and click on the "Add To Cart" symbol.
  • Once you have chosen all the products, click on the "My Cart" icon on the top right corner.

2. What type of payment methods available?

  • Online purchases are made easy and secure with a selection of payment options, including credit card (Visa and MasterCard), FPX and online bank instant transfer.   

3. How do i know if the products i am looking is available online? 

  • You can purchase the item anytime, and our friendly sales representative will get back to you within 24 hours on the availability. On the other hand, there is stock availability stated in each item which allow you to check the availability. 

4. Are all products found in stores available on ww.aes.my?

  •  The range of products found on www.aes.my will change from time to time, and may differ from the range of products you see in our stores. This may be due to product quantity limitations or special online deals and promotions. 

5. How many products can order by you at one time?

  • There is no limit on the number of products to be purchased at one time, except for products which are on offer. We may, at our discretion, to limit or cancel the quantities of these products on offer which are purchased per person or per order or per billing address or delivery address. When this occurs, an email notification will be sent to the email provided by you by next business day.


1.  What are the charges i have to pay to have my online purchase delivered?

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